Privacy Policy

1. Introduction

Welcome to Lovly ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform at lovly.design.

2. Information We Collect

2.1 Information You Provide

When you create an account or use our services, we may collect:

• Account Information: Email address, name, profile picture (if using Google OAuth)
• Project Content: Text, images, and other content you add to your projects
• Payment Information: Payment details are processed securely through Razorpay; we do not store your full card details

2.2 Information Collected Automatically

When you use Lovly, we automatically collect:

• Usage Data: Pages visited, features used, time spent on the platform
• Device Information: Browser type, operating system, device type
• Analytics Data: Anonymous visitor counts and interaction data for your published projects

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process payments and send transaction confirmations
• Send important updates about your account or projects
• Provide analytics for your published projects
• Respond to your inquiries and provide customer support
• Detect and prevent fraud or abuse
• Comply with legal obligations

4. Analytics for Project Creators

When someone views your published project, we collect:

• Page view counts
• Anonymous visitor IDs (not linked to personal information)
• Interaction events (button clicks, quiz responses, etc.)
• General device and browser information

Important: We do not collect personal information from people who view your projects. Viewers do not need to create an account, and their visits are anonymous.

5. Information Sharing

We do not sell your personal information. We may share your information only in the following circumstances:

• Service Providers: With trusted third parties who help us operate our platform (e.g., Supabase for authentication, Razorpay for payments, Cloudinary for image hosting)
• Legal Requirements: When required by law or to protect our rights and safety
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• With Your Consent: When you explicitly agree to share information

6. Data Security

We implement industry-standard security measures to protect your information:

• Secure HTTPS encryption for all data transmission
• Secure authentication via Supabase
• Payment processing through PCI-DSS compliant Razorpay
• Regular security audits and updates

While we strive to protect your information, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security.

7. Data Retention

We retain your information for as long as your account is active or as needed to provide services. Specifically:

• Account Data: Retained until you delete your account
• Project Data: Retained until you delete the project or account
• Analytics Data: Retained for 2 years after project publication
• Payment Records: Retained as required by law (typically 7 years)

8. Your Rights

You have the following rights regarding your personal information:

• Access: Request a copy of your personal data
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your account and data
• Objection: Object to certain processing of your data

To exercise these rights, please contact us at support@lovly.design

9. Cookies and Tracking

We use cookies and similar technologies to:

• Keep you signed in to your account
• Remember your preferences
• Analyze how our service is used

You can control cookies through your browser settings. Note that disabling cookies may affect the functionality of our service.

10. Third-Party Services

We use the following third-party services:

• Supabase: Authentication and database (Privacy Policy at supabase.com)
• Razorpay: Payment processing (Privacy Policy at razorpay.com)
• Cloudinary: Image hosting and optimization (Privacy Policy at cloudinary.com)
• Vercel: Website hosting (Privacy Policy at vercel.com)

11. Children's Privacy

Lovly is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

12. International Data Transfers

Your information may be stored and processed in countries other than your own. By using Lovly, you consent to the transfer of your information to countries that may have different data protection laws than your country of residence.

13. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically.

14. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at: